Toll Collector (Seasonal, Part Time)
BRIDGE OF THE GODS TOLL COLLECTOR
Job Description
Seasonal, Part Time
Starting at $13.52
DEFINITION:
The basic work function of all toll collectors is to determine the proper toll classification and collect bridge crossing tolls from vehicles; to keep records; and to provide appropriate customer service to bridge users.
SUPERVISION RECEIVED AND EXERCISED:
Works under supervision and direction of the Bridge of the Gods Manager.
EXAMPLES OF DUTIES: – May include, but not limited to, the following:
- Assigns appropriate toll classification to vehicles and collects bridge crossing tolls.
- Sells coupon books, records toll crossing charges on charge accounts; prepares accounting of toll receipts from assigned shift.
- Answers bridge crossing and general information questions, gives directions and distributes brochures and flyers to persons crossing the bridge.
- Monitors vehicle movement across bridge, including oversized loads; communicates with law enforcement and medical service agencies regarding traffic problems, accidents, suspicious, or emergency situations; and completes accident reports for accidents occurring on the bridge.
- Cleans and maintains the tool booth interior.
- May prepare and maintain daily record of money collections and bridge crossing activity; maintain and order toll booth supplies; prepare end of shift reports; forwards payroll information to supervisor.
MINIMUM QUALIFICATIONS:
- Knowledge of
- Basic math.
- Columbia River Gorge attractions and their location or the aptitude to quickly acquire such knowledge.
Ability to:
- Discern the proper vehicle classification category for collecting bridge tolls.
- Accurately collect and account for monies collected, sometimes under a fast – paced work environment.
- Use cash register and electronic calculator.
- Maintain a courteous disposition in working with the public, including the ability resolve disagreements regarding proper toll charges.
- Understand and apply all Port rules and procedures regarding the collection of bridge tolls, movement of vehicles across the bridge, and response to emergency situations.
- Maintain accurate records and generate required reports.
- Work alone and use reasonable judgment and logic in responding to situations which do not allow for contact with a supervisor.
Training and Experience
Any combination of training and experience that provides the required knowledge and abilities is qualifying. A representative example of how the required knowledge and abilities could be acquired includes:
Training:
- Sufficient education to follow written and oral instructions.
- Experience:
- Experience in handling money, working in a customer service setting, and working in a fast – paced environment.
- Special Requirements:
- Satisfactory completion of mandatory pre-employment drug testing.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
- Requires constant standing for long periods of time. Requires frequent bending, stooping, twisting and reaching. Must be able to lift and carry 50 lbs.
- Involves exposure to conditions where vehicle exhaust fumes may be present. Involves some exposure to conditions where excessive, heat, cold, or wetness are present.
- The classification is staffed 24 hours a day. Work is subject to varying shift assignments. Work is subject to irregular rest and meal periods.
To apply, please fill out the form below: