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Toll Collector (Permanent Part Time)

BRIDGE OF THE GODS TOLL COLLECTOR
Job Description

Seasonal

Starting at $14.20

DEFINITION:

The basic work function of all toll collectors is to determine the proper toll classification and collect bridge crossing tolls from vehicles; to keep records; and to provide appropriate customer service to bridge users.

 

SUPERVISION RECEIVED AND EXERCISED:

Works under supervision and direction of the Bridge of the Gods Manager.

 

EXAMPLES OF DUTIES: – May include, but not limited to, the following:

  • Assigns appropriate toll classification to vehicles and collects bridge crossing tolls.
  • Prepares accounting of toll receipts from assigned shift.
  • Answers bridge crossing and general information questions, gives directions and distributes brochures and flyers to persons crossing the bridge.
  • Monitors vehicle movement across bridge, including oversized loads; communicates with law enforcement and medical service agencies regarding traffic problems, accidents, suspicious, or emergency situations; and completes accident reports for accidents occurring on the bridge.
  • Cleans and maintains the tool booth interior.
  • May prepare and maintain daily record of money collections and bridge crossing activity; maintain and order toll booth supplies; prepare end of shift reports; forwards payroll information to supervisor.

 

MINIMUM QUALIFICATIONS:

Knowledge of:

  • Basic math.
  • Columbia River Gorge attractions and their location or the aptitude to quickly acquire such knowledge.

Ability to:

  • Discern the proper vehicle classification category for collecting bridge tolls.
  • Accurately collect and account for monies collected, sometimes under a fast – paced  work environment.
  • Use cash register and electronic calculator.
  • Maintain a courteous disposition in working with the public, including the ability resolve  disagreements regarding proper toll charges.
  • Understand and apply all Port rules and procedures regarding the collection of bridge tolls, movement of vehicles across the bridge, and response to emergency situations.
  • Maintain accurate records and generate required reports.
  • Work alone and use reasonable judgment and logic in responding to situations which do not allow for contact with a supervisor.

 

TRAINING AND EXPERIENCE

Any combination of training and experience that provides the required knowledge and abilities is qualifying.  A representative example of how the required knowledge and abilities could be acquired includes:

Training:

  • Sufficient education to follow written and oral instructions.
  • Experience:
  • Experience in handling money, working in a customer service setting, and working in a fast – paced environment.
  • Special Requirements:
  • Satisfactory completion of mandatory pre-employment drug testing.

 

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

  • Requires constant standing for long periods of time.  Requires frequent bending, stooping, twisting and reaching. Must be able to lift and carry 50 lbs.
  • Involves exposure to conditions where vehicle exhaust fumes may be present.  Involves some exposure to conditions where excessive, heat, cold, or wetness are present.
  • The classification is staffed 24 hours a day. Work is subject to varying shift assignments.  Work is subject to irregular rest and meal periods.

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